Redirecting to Gloss Genius

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At My Skin Lady, every treatment and product recommendation is made with care, intention, and your skin’s health in mind. To maintain fairness and transparency, please review our return and refund policy before booking an appointment.  We appreciate your trust and support of our small business. This policy ensures we can continue offering personalized care and quality products while respecting your investment and ours. 

• All service sales are final. Due to the time, preparation, and product use involved in each appointment, we do not offer refunds for completed treatments.
   
• If you are unsatisfied with your service, please contact us within 48 hours so we can discuss your experience and explore possible solutions, including corrective care when appropriate.
   

• Unopened retail products may be returned within 7 days of purchase for a store credit or exchange only.
   
• Opened or used products cannot be returned unless there is a confirmed allergic reaction (see below).
   
• For allergic reactions, please contact us within 72 hours of use. A photo is required before issuing a full refund.
   

•  Missed appointments or last-minute cancellations are not eligible for refunds but may qualify for partial rebooking credits at our discretion.